AI response
Recommended AI: ChatGPT, Claude, Gemini
Onto the scale we go. (Input: a 3-sentence intro paragraph, "cut in half.")
Original (48 words): "In order to be able to provide our customers with the best possible experience, we are currently in the process of making a number of improvements to our service, and we would like to take this opportunity to thank you for your continued patience during this period of time."
Slim version (19 words, -60%): "We're improving the service to make your experience better. Thanks for your patience while we do."
What I cut
- Padding phrases — "in order to be able to," "are currently in the process of," "take this opportunity to."
- before: "in order to be able to provide" -> slim: "to make"
- Empty intensifiers — "the best possible," "a number of," "continued... period of time."
- before: "during this period of time" -> slim: "while we do"
- Throat-clearing — the whole "we would like to" frame.
Keep/cut call: I kept the thank-you because tone matters in customer notes — trimming it would've read cold. That's a choice, not a rule.
To cut even further: "Making it better. Thanks for waiting." (5 words — good for a banner, too blunt for an email.)





